12 pasos para el éxito brindando servicio (Registro nro. 11467)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00950nam a2200265Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210412111313.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210310s1993 ck a gr 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9505372280 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CO-JMCR |
| Transcribing agency | CO-JMCR |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 / |
| Item number | H798d |
| Edition number | 23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hopson, Barrie, |
| Dates associated with a name | autor |
| 9 (RLIN) | 25601 |
| 245 13 - TITLE STATEMENT | |
| Title | 12 pasos para el éxito brindando servicio |
| Statement of responsibility, etc. | Barry Hopson, Mike Scally |
| 246 01 - VARYING FORM OF TITLE | |
| Title proper/short title | Doce pasos para el éxito brindando servicio. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Argentina : |
| Name of publisher, distributor, etc. | Macchi, |
| Date of publication, distribution, etc. | 1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 182 páginas : |
| Other physical details | ilustraciones en blanco y negro ; |
| Dimensions | 22 cm. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | 0 |
| 9 (RLIN) | 25602 |
| 500 ## - GENERAL NOTE | |
| General note | Datos biográficos de los autores en solapa frontal. |
| 520 0# - SUMMARY, ETC. | |
| Summary, etc. | La prioridad número uno de todo negocio, de su negocio, es ganar y retener clientes. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Servicios al cliente. |
| 9 (RLIN) | 25603 |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Administración del servicio |
| 9 (RLIN) | 36721 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Scally, Mike, |
| Relator term | autor |
| 9 (RLIN) | 36722 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Coded location qualifier | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Biblioteca Pública José María del Castillo y Rada | Biblioteca Pública José María del Castillo y Rada | General Stacks | 04/15/2018 | $0. | 658.812 / H798d | 430012180 | 05/16/2024 | Ej.1 | 04/15/2018 | Books |
