Un paso adelante : (Registro nro. 4560)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00879nam a2200241Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210108102840.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191128s2011 ck ad gr 000 0dspa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789584534002 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CO-JMCR |
| Transcribing agency | CO-JMCR |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 / |
| Item number | V182u |
| Edition number | 23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Vallejo López, Gabriel, |
| Relator term | autor |
| 9 (RLIN) | 12787 |
| 245 10 - TITLE STATEMENT | |
| Title | Un paso adelante : |
| Remainder of title | cómo lograr la ventaja competitiva a través del servicio al cliente / |
| Statement of responsibility, etc. | Gabriel Vallejo López y Fernando Sánchez Paredes |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Bogotá : |
| Name of publisher, distributor, etc. | Norma, |
| Date of publication, distribution, etc. | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 238 páginas : |
| Other physical details | gráficos a blanco y negro ; |
| Dimensions | 23 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Incluye datos biográficos de los autores. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliografía: páginas [237]-238 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Servicios al cliente |
| 9 (RLIN) | 12792 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Competitividad |
| 9 (RLIN) | 11585 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sánchez Paredes, Fernando, |
| Relator term | autor |
| 9 (RLIN) | 12791 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Non-fiction | Biblioteca Pública José María del Castillo y Rada | Biblioteca Pública José María del Castillo y Rada | 05/27/2019 | Donación | 1 | 658.812 / V182u | 201809452 | 02/06/2025 | 01/31/2025 | Ej.1 | Books |
